Fix: Windows has Recovered from an Unexpected Shutdown

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Sometimes your computer suddenly shuts down and a message appears: “Windows has recovered after an unexpected shutdown”. Some users will be invited to do so when the Blue Screen of Death (BSOD) appears. Sometimes a user gets stuck in a restart loop before they can access the home screen again. Others can land on the home screen in safe mode. Below is a solution that can help you solve the above problem.

Possible reasons for the unexpected shutdown of Windows computers?

On Windows, the blue screen is also called a stop error. Errors that cause unexpected restart can be caused by software and hardware problems. Sometimes an unexpected error occurs when an appliance experiences an unexpected power failure or stops suddenly without following the appropriate shutdown sequences.

In other cases, incorrect drivers, defective or incompatible equipment may be the cause. Because the causes can be very different, there is not a single standard step to solve the problem. It depends on whether you can identify the cause. Usually, a debugging file is also available if you receive the message “Windows recovered after an unexpected shutdown. Please read the debug file as it contains information about the crash and its logs; this can be a great help in identifying the cause.

Executing a clean boot

Run Clean Boot to disable all third-party services and boot items on Windows. If the error message does not appear the next time you start Clean Boot, it means that one of the Service / Start items is the cause of the problem. You need to find out which one and disable or uninstall this one alone, which is causing the problem.


Using system analysis at the command prompt

1) Open the System Configuration window:

To open the System Configuration window, open the Run window. To open the Run window, press the Window and R key. In the Run window, type msconfig and press Enter.

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2) System configuration:

Disable all services in the System Configuration window and restart the system.

3) Windows OS Scan:

Disable system services to analyze the system from the command prompt. After rebooting the system, open the command prompt and scan the system by typing’sfc/scannow’.

Safe Mode Initiation

In Safe Mode, all unnecessary drivers are not loaded and only the most important ones are loaded. Therefore, in this step, we will start the computer in safe mode. To do that:

  1. Restart the computer and press the “F8” key several times.
  2. The computer can perform a memory test or display hardware information when it exits “Advanced boot options”.
  3. Select the “Safe Mode with Network” option by highlighting it with the arrow keys and pressing Enter.
  4. Log in to your account and the computer starts in safe mode.
  5. Simultaneously press the “Windows” + “X” keys and select the “Device Manager” option from the list.
  6. In the Device Manager, double-click the Sounds, Video Card and Game Controllers drop-down list, then right-click one of the listed drivers.
  7. Select “Disable” to completely disable it and be sure to repeat this process for all drivers listed in it.



Windows is undoubtedly one of the most widely used operating systems on the market. Thanks to its immersive and secure experience, it is used by more than a billion people worldwide. These figures speak for themselves in terms of the popularity of Windows. Recently, however, many reports have reported a sudden restart and an error “Windows has recovered from an unexpected shutdown” after the computer restarted.

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