The computer was unexpectedly restarted or an unexpected error occurred

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If you try to use a recovery floppy and receive an error message The computer has unexpectedly restarted or encountered an unexpected error , you must do the following to resolve this problem. This problem occurs mainly when you try to use a recovery floppy disk to reset your Windows machine to factory settings. You can also receive another message such as Setup prepares your computer for first use and more.

The computer has been unexpectedly restarted or an unexpected error has occurred. Windows installation cannot continue. To install Windows, click OK to restart your computer, then restart the installation

The computer was unexpectedly restarted or an unexpected error occurred

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Click OK once and see if it helps. If that’s the case, fine. If this is not the case and your Windows enters a reboot loop, proceed as follows.

When the error dialog box is displayed on the same screen, press Shift+F10 to display the prompt Prompt.

If this does not work for you, you must click OK and switch to advanced boot options when you restart. To access it, press and hold F8 before Windows starts. The Advanced Options screen will display.

Click Command Prompt to open a CMD window. At the command prompt , type regedit and press Enter to open the registry editor .

After opening, navigate to the next button :


Right double-click setup.exe. If the value is 1, change it to 3.

Close the registry editor, restart your computer and check.

That should help!

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