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Sometimes your Surface Pen may not work on your Surface machine. In today’s article, we present general and specific troubleshooting steps that you can follow to help you if your Surface Pen cannot write, open applications or connect to Bluetooth.
How to Fix If Your Surface Pen won’t ink.
If your pen does not ink, proceed as follows:
- Test the operation of the LED lighting. If the LED light is not on, it is a power failure.
- Run Windows Updates or the Surface Diagnostic Toolbox.
- Restart your interface, even if it has already been restarted with Windows Updates.
- Replace the battery.
Check the settings of your pen.
- To check the settings of the cursor, handwriting and up keys
- Go to Start
- Settings
- Devices
- Pen & Windows Ink
To check the pressure settings of your pen, open the Surface application and select the Pen tab to adjust them.
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Manual Pairing
- Go to Settings and tap Change PC settings.
- Press PC and devices, and then tap Bluetooth.
- Check again if Bluetooth is enabled.
- If you see the ballpoint pen in the device list, type it in and tell it to remove the device.
- Now that you no longer see the Surface Pen under Bluetooth, press and hold the upper purple pen button until a green light in the middle of your pen begins to flash (about 7 seconds). This will force your pen to reconnect.
- When the pen reappears on the list, press it, then say Pair.
Update Surface
Two types of updates ensure the optimal functioning of your interface: hardware Surface updates, also known as firmware, and Windows 10 software updates. Both types are automatically installed as soon as they are available. If you have any questions or problems with an update, here is some information that may help you.
- Select Start > Settings > Update and Security > Windows Update .
- Select Check for updates. If updates are available, they will be installed automatically. You may need to restart your interface after installing the updates.
Check the batteries
The Surface pen requires an AAAA battery – it is supplied with the pen. So, if your pen suddenly stops responding, i.e. it doesn’t write and none of the buttons work, the first thing you should try is to replace the battery. To do this, unscrew the top of the pen from below and remove the old battery.
Your pen also contains two 319 button batteries. If your pen does not work and the lamp in step 2 below does not flash, you may need to replace it. It’s more complicated because it requires a Phillips screwdriver.
https://support.microsoft.com/en-ph/help/4023523/surface-troubleshoot-microsoft-surface-pen
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