We’re sorry, but you can’t go back. The files we need to bring you back have been deleted



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If you do not like the new operating system, you can reset Windows 10 to the previously installed version of Windows 8.1 or Windows 7 SP1. But what if you get one You can’t go back message when you clicked the Start button to Windows Rollback 10?

We’re sorry, but you can’t come back. The files we need to take you back to an earlier version of Windows have been removed from this PC

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If you received this message, it could mean two things:

  1. You go back after one month of upgrading to Windows 10. After the v1670 anniversary update, the period was reduced to 10 days.
  2. You have deleted the $Windows.~BT and $Windows.~WS folders that the system needs for the rollback process.

Microsoft mentioned that the dismantling operation is only available for one month, after which the files necessary for this operation are deleted. After one month, we assume 30 days, but I saw the Microsoft support staff mentioned in Microsoft’s responses, a period of 28 days, in the case of Windows 10. as previously mentioned, in Anniversary Update v1670, the period was reduced to 10 days.

If you used a disk cleaner, a third-party disk cleaner and accidentally deleted these folders, or if you deleted them manually, this message appears and you cannot reset it. Check yourself if these hidden folders are present on your C drive.

However, one hijo user reported that he was unable to run Windows now – that is, within one month of installing Windows 10, and he received this message even though he had not deleted any folders.

When you receive this message, you can check if you have old system restore points and try restoring your Windows 10 to the oldest point.

The other suggestions I have are :

  • Run Windows Update Troubleshooting
  • Run sfc /scannow
  • Run DISM.exe /Online /Cleanup-image /Restorehealth.

After you have done this, see if the flashback now works.

I will update this message as soon as I know more about it.



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