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Windows is used to showing unpredictable behavior after major updates. One of these problems occurred recently when your Windows store stopped working after updating Windows 10 Creators. The error number displayed in the Windows Store application was 0xD000000D. Fortunately, after some research, the solution seemed simple.
If you encounter the same problem as me, Windows Store will show you a blank screen with the error code below. Even if you try to reload or reopen the application, it will not load any content.
The complete message is:
Try that again
Something happened on our end and we couldn‘t sign you in.
Report this problem Refesh the pageCode: 0xD000000D
How to Fix Windows Store 0xD000000D Error:
Clear the Windows Store Cache
- Press the Windows key and type wsreset.
- Right-click on the wsreset option and select Run as administrator.
- At the User Account Control prompt, click Yes and wait.
- Once the process is complete, a command prompt window appears, followed by the Windows Shop window.
Resetting the Windows store
For the Windows Store to work again, you must reset the Windows Store. Your installed applications remain intact. Here’s how to proceed step by step:
- Start Windows PowerShell or the command prompt. If you don’t know how to do it, do one of the following:
- Right-click the Start/Windows button and choose Windows PowerShell. Or;
- Click the Start button, type Powershell, and then press Enter.
- Run the following command (type it and press Enter):
wsreset - Wait until the order is complete.
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The Windows Shop starts (or restarts if it is already running) when the command is finished. You will notice that the magazine loads correctly after the reset.
Run troubleshooting for Windows applications
- Press Windows + I to access the Update and Security icon.
- Locate and click on the Troubleshooting section on the left.
- Scroll down to search and press Windows Store applications.
- Press the Start Troubleshooting button and wait until the scanning is finished.
Installing all pending Windows updates
Ultimately, you may also be able to solve the problem by ensuring that you install all pending updates for your Windows installation. If the problem was caused by a bad update that Microsoft has fixed in the meantime, you can fix the error code 0xD000000D by installing any available update.
Several users concerned reported that they had solved the problem on Windows 7 and Windows 10.
Login to a Microsoft account
As several different users have reported, the error code 0xD000000D can occur in situations where you are connected to a local account instead of using a Microsoft account. Windows Store is one of many Windows 10 applications that are known not to work in cases where the user uses a local account.
If this scenario applies to your current situation, you should be able to solve the problem very easily by accessing the Account tab and logging in with a Microsoft account.
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