How to troubleshoot surface coverage or keyboard connectivity problems
If you can’t connect your wireless keyboard to Surface Pro, make sure Bluetooth is turned on and your keyboard supports Bluetooth. Test the keyboard on another device. Your keyboard may be faulty. So, on another computer or tablet, check if the keyboard works on that computer.
Surface Type Cover or Keyboard provides one of the best typing experiences. Not only is it designed to bring the best look, but it is also designed to ensure that you can do your job properly and faster. However, if you have a problem where the keyboard is not recognized or is not typed at all, let us check your surface coverage or your keyboard. Sometimes simple things like removing and replacing the surface cover or keyboard solve the problem.