How to Troubleshoot: The ‘Laptop Will Not Turn On’ Issue



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If your laptop doesn’t turn on or doesn’t start after you turn it on, there are several ways to solve the problem. Below are troubleshooting steps to help you find the cause of your laptop not turning on. For best results, we recommend that you follow each of these steps.

Why won’t my laptop turn on?

There are many possible reasons why your laptop doesn’t turn on. It could be a problem with the power supply, the laptop screen, the battery, or even a faulty component on the motherboard.

How do you fix a laptop that won’t turn on?

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Perform a system restore

  1. Get to the Advanced Options window.
  2. Then select the System Restore option in the Advanced Options window.
  3. Then enter your account password.
  4. Use the saved restore point on your computer to return Windows 10 to its previous normal state.
  5. Reboot your Windows 10 computer/laptop and check if it turns on properly.

Check the power supply, laptop charger, and battery

  1. You can first check if the power switch is on, if you are using an extension cord, and if the laptop charger is plugged in.
  2. Try unplugging the laptop and plugging it back in. You can also plug the laptop directly into an outlet to reboot it.
  3. Make sure you plug the laptop charger into the right port on your computer.
  4. Replace another compatible, working laptop charger cable and see if that solves the problem.
  5. You can also try removing the battery from the laptop and plugging it directly into a power source.
  6. If your Windows 10 computer can boot normally, your laptop battery may be faulty; you can replace a new laptop battery.

Check your laptop’s monitor

If your computer has power but won’t turn on, check your laptop monitor first. Sometimes a bad UPS can be the cause of the monitor problem. You can replace the UPS to see if the problem can be resolved.

Unplug all external devices, disconnect all USB devices

Sometimes, the problem with Windows 10 laptop/computer startup may be caused by a conflict with a USB device. You can disconnect all external and USB devices such as a mouse, keyboard, printer, digital camera, flash drive, external hard drive, game consoles, etc. to make sure they are not the cause of your laptop’s bad startup. Then reboot your Windows 10 laptop and see if it starts up.



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Frequently Asked Questions

  1. Disconnect the power cable from the laptop.
  2. Locate the battery and remove it.
  3. Press and hold the power button for 30 seconds.
  4. Replace the battery and plug the laptop in.
  5. Try rebooting and keep your fingers crossed.

If your laptop doesn't turn on, it could be due to a faulty power supply, faulty hardware, or a faulty screen. In many cases, you can fix the problem yourself by ordering replacement parts or reconfiguring your laptop.

If your laptop does not turn on when plugged in, the power supply, battery, motherboard, graphics card or memory may be faulty. Check the battery and the laptop's power connection to make sure that the connection has not become loose. If the machine still won't turn on, there may be a problem with an internal component.

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