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Error code U7361-1254-C00DB3B2 occurs in some Windows 10 users when trying to stream content from Netflix. Most of the affected users report that this problem occurred after installing a Windows update.
What causes Netflix error code U7361-1254-C00DB3B2?
This particular problem can occur for a variety of reasons, such as an incorrect Windows update or an outdated version of Windows, or even a 4K screen resolution. Therefore, if you have a Full-HD or HD display resolution on your laptop or desktop computer, there is very little chance that 4K display users will use it.
How to resolve Netflix error code U7361-1254-C00DB3B2?
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Uninstall the HEVC Extension application
- Go back to Settings.
- Select Apps and click Apps and Features.
- Find the HEVC Video Extension.
- Right-click it to open the drop-down menu.
- Click the Uninstall button.
- Restart your computer and try again.
Resetting the HEVC Extension
- Open the Run dialog box by pressing Windows + R and typing ms-settings.
- Click on Applications.
- Select applications and features.
- Find the HEVC video extension and click it to open.
- Find Microsoft Corporation and click under Advanced Settings.
- Now select Reset.
- Confirm the action by clicking Reset again.
- Wait for the process to complete.
- Then reboot your computer.
- Try to enable Netflix streaming again.
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