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The Steam 118 error code means that there is an issue between the running Steam client and the Steam servers. When Steam cannot connect to its servers, a Steam 118 error code (or -118 error code, as it may appear) is displayed.
Depending on the action you take, you may also see a “Cannot connect to server” message. There are several reasons why this error message may appear. We will learn about these in the following.
What causes the Steam 118 error code?
- Windows firewall or third-party antivirus program.
- A recently installed program.
- A virus in the system.
- The system is not connected to the Internet or the Internet itself is not working.
How can I fix the Steam 118 error code?
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Run a virus scan
- Press the Windows key, type in the keyword Windows Security, and then click on that application to open it.
- Navigate to the Virus and Threat Protection section.
- On the Virus and Threat Protection tab, click Scan Options.
- Select the Full scan option.
- Click the Scan now button.
Clean Windows startup
- Press the following keys simultaneously to open the Windows Run dialog box: Windows + R.
- Type MSConfig and click OK.
- On the General tab, select the Selective Run radio button.
- Clear the Load autorun items check box.
- Select the Load system services and Use the original boot configuration check boxes.
- Then click the Services tab and select the Hide all Microsoft services check box, which removes other important services from the list.
- Click the Disable All option to deselect all third-party services.
- Then click Apply and OK to close the window.
Check to see if the Windows Defender firewall is blocking Steam
- To open the search tool, use the following key combination: Windows + S.
- Type Firewall in the search box that opens, and then click Windows Defender Firewall to open the control panel applet.
- On the left side of the firewall applet, click Allow an application or feature through Windows Defender Firewall.
- Select the Change settings option on the left side of the window to adjust the permissions of the firewall applet.
- Then find the Steam client in the list that appears and select the Public and Private checkboxes.
- Click OK to close the window.
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Frequently Asked Questions
What is Code 118 on Steam?
If the Internet you are using is not working properly or is slow, you will likely see a Steam error code of 118.
What causes a Steam 118 error code?
- A virus on your system.
- A recently installed program.
- Windows firewall or third-party antivirus program.
- Your system is not connected to the internet or the internet itself is down.
How do I fix Steam error code 118?
- Press the Windows key, type in the keyword Windows Security, and then click on that application to open it.
- Navigate to the Virus and Threat Protection section.
- On the Virus and Threat Protection tab, click Scan Options.
- Select the Full scan option.
- Click the Scan now button.
