How to Repair Samsung TV Not Connecting to Wifi



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Why can’t my Samsung Smart TV connect to WiFi? Here’s everything you need to know why and the best way to fix this problem. With the help of this guide, you will be able to solve any internet problems on your Samsung TV. So, keep reading this article and you will be able to solve the problem of Samsung Smart TV not connecting to WiFi by yourself, in a simple way.

Why Samsung TV doesn’t connect to WiFi?

Common error: there are many reports of a common error in the software of Samsung Smart TVs. If the TV is turned off with the remote control for more than 10-15 minutes, the network settings are corrupted and must be reset for the connection to work properly.

Outdated firmware: If the TV’s firmware is outdated and has not been updated to the latest version, it may not work properly as the TV needs to be updated to the latest firmware so that all settings are properly configured for the region.

DNS settings: In some cases, the TV’s DNS settings are not set correctly and cause a conflict between the router and the TV when you try to connect to the Internet. The settings must be manually changed by the user to properly connect to the Internet.

Block Mac Address: Every device that connects to the Wifi router uses a specific address to do so. Sometimes this address can be blocked for connecting to the Wifi router either by the user or the ISP. In this case, the TV will no longer be able to connect to that Wifi router unless the ISP removes the blockage.

How to fix the situation when your Samsung TV doesn’t connect to wifi?

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Reboot the Internet

The WiFi service may not be working properly, so you’re experiencing several problems connecting to your Smart TV. In this case, you may need to restart your Internet modem. This will apply to the default router settings. You can do the following:

  1. Completely power off the router. Make sure that no lights are blinking at this time.
  2. Then you will have to wait for some time. Wait at least 10 minutes before turning the router back on.
  3. After turning on the router, do not connect right away. Give it time to properly configure and establish a new connection.
  4. Once this connection is established, you can go online with WiFi to check the problem.

Changing your Internet connection

This is an important solution to the MAC address problem. If the connection is blocked by your ISP or user, you will not be able to establish it and then configure it. You may have to unblock it to be able to use the WiFi option again.

If you can’t do that, you can also change your Internet connection. This will give you the right services and allow you to test them again. To change your Internet connection, you can do the following steps:

  1. Go to the WiFi settings on your TV by turning it on.
  2. For your Samsung TV, you can go directly to the settings menu.
  3. Use your new Internet connection.
  4. You can also try using your cell phone. Simply activate the hotspot option for Internet sharing.
  5. Then you need to connect the mobile Internet to the TV.
  6. Enter the user name and password of the hotspot.
  7. If you can connect to the Internet, the MAC address is blocked by your ISP.
  8. You can also contact your ISP to unblock the MAC address.

Restarting the TV

If the TV has a malfunction, it will be difficult to adjust the settings and then use it accordingly. To do this, you need to restart the TV, and then you can easily fix the error. There are a few steps you need to follow to properly reboot.

  1. Turn the TV on evenly with the plug, then let it run for at least 5 minutes.
  2. Then you should turn it off. However, do not try to turn it off with the remote control.
  3. Instead, try pulling the cable directly from the wall.
  4. You should then wait a few minutes for the unit to restart.
  5. Try waiting at least 20 minutes for the TV to reboot properly.
  6. After that, turn on the TV normally, and then try connecting it to the WiFi modem.
  7. If an error occurs, the problem will be solved.



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Frequently Asked Questions

Disconnect all network-related devices (such as a router, modem, etc.) and the TV. Starting from the wall where the Internet signal is coming from, connect the first device and wait for it to start. Try connecting to the network again.

  1. Reboot your Samsung TV.
  2. Check the WiFi password.
  3. Reset the network settings on your Samsung TV.
  4. Disconnect all other devices connected to the WiFi.
  5. Try connecting to another wireless network.
  6. Set the DNS server manually.
  7. Check the network signal strength.

Sometimes an old, outdated, or corrupt network driver can cause a "WiFi connected but no Internet" error. Often a small yellow mark in the name of a network device or network adapter can indicate a problem.

Update your TV software to the latest version. Perform a power reset on your TV. Reboot your cable modem or router. Unplug the power cord from the modem or router for 30 seconds.

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