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Windows 10 users stated that they could not install the Microsoft Office 2016 suite.
The installation error that occurred was 30015-6(-1).
Office 2016 is compatible with Windows 7, Windows 8, Windows 8.1 and Windows 10. This guide shows you how to install Office 2016 Preview on Windows 10. Note that these guides also work on Windows 7 and Windows 8/8.1.
In this article, we list some solutions and hope they will be useful.
Stopping the Print Spooler Service
Temporarily stop the print spooler service by following the steps below, then try installing Office and check the results.
- On the Home screen, type services.msc and then press or choose Services in the list of results.
- Browse through the list of services, find Print Spooler and open it.
- Tap or click Stop, and then tap or click OK.
- Start the Office application and verify that the installation of the Office update is complete.
- When the installation is complete, return to the list of services and open the print spooler.
- Press Start, or click Start and press or click OK.
Starting the DISM
The DISM can help you fix some Windows corruption errors. To do this, follow these steps:
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- Right-click the Start menu and select Command Prompt (Admin).
- Run this command: DISM.EXE /online /Clean Up Image /Restore Health
- If the operation completes successfully, close the command prompt and see if your problem is resolved.
Running the System File Checker Tool
System File Checker is a Windows utility that allows users to check for and recover damaged Windows system files. To do so, follow the steps below:
- Right-click the Start menu and select Command Prompt (Admin).
- Run this command: SFC/Scanner
- This may take a few minutes. If the prompt indicates that the scan is 100% complete, close the prompt and check to see if your problem has been resolved.
Temporarily Disable Antivirus or Firewall
Your current anti-virus program may prevent the installation of Office 2016. Disable your anti-virus program and then try to install Office 2016 again.
Disable your antivirus program, or its functionality depends on the individual program. However, the firewall option is easy to find in the software’s user interface, whereas disabling the program as a whole means disabling real-time protection just to fix the installation problem.
In addition, you can try to disable the Windows firewall when it is in use, and then try again. If you don’t know how to disable the firewall, here are the instructions:
- Go to Search, type Firewall, then open Windows Firewall.
- Look for the Enable or disable Windows Firewall option.
- Select Disable Windows Firewall
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