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Recently, problems have been reported using Office 365 with Windows 10. For example, some users who installed Windows 10 on their machine received an error message when they tried to open Office applications such as Word, PowerPoint, Excel. Either error messages were displayed or details such as account name and password were searched. The solution to this problem is that users who purchase a new device that supports Office 365 must install Office 365 before upgrading to Windows 10.
If you have just purchased a new device that includes Office 365, Microsoft recommends that you install Office before upgrading to Windows 10.
Upgrading to Windows 10 on new devices with Office 365
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If you experience problems, the first troubleshooting is to uninstall the current version of Office and download and reinstall Office 365 on a PC or simply download and install Office 365.
Later, when upgrading to Windows 10, select’Keep personal files, applications and Windows settings’, because if you accidentally select’Keep personal files only’, the Office 365 installation option will be deleted or deleted.
If you select the’Keep personal files only’ option to delete all files except personal files, you must contact Microsoft support to obtain all the information needed to install Office.
The problem occurs if you received Office under the Home Use Program (HUP), You may need to reinstall Office here.
You can reinstall Office at any time by going to your command history.
If you purchased a backup DVD or USB flash drive, you can use these tools to reinstall the software.
You may download or purchase additional products only if the Software Insurance Contract is still valid, Microsoft.
Users who installed the Office 365 version as part of the Volume Licensing Academic Program (VLAP) must log into the store, search for the location where you ordered your Microsoft Office Professional Plus, go to Your Accounts > Orders to find your product key. Use this product key to upgrade to Windows 10 on new devices with Office 365.
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