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Many Windows 10 users complain about the Intel Optane Memory Pinning Error after the last update of Windows 1903. Although Intel Optane memory was there to increase the responsiveness of the Windows 10 system by tracking your use of files, documents and applications, but in a way it leads to error messages like “Intel Optane(tm) Memory Pinning: can not load the DLL’iaStorAfsServiceApi.dll’ file: cannot find the specified module. (Exception HRESULT: 0x8007007E).”. If you are also one of the victims of this bug, here are the fixes for this bug.
The problem is that the Intel Optane Memory App was installed as part of the Windows 10 update, version 1903 and a high-level problem occurs when disks that support Intel Optane memory caching on Dell devices are not installed. It is likely that Dell should release a Force Patch patch to silently uninstall devices that have received the Windows 10 Version 1903 update and do not have devices that support Optane memory caching.
What is Intel Optane Memory?
Intel Optane memory is an intelligent technology that allows you to track your frequently used applications, documents, images and videos and store them after they are stopped.
Intel Optane Memory was first introduced by Intel in 2017 with the seventh generation of its Core Series processors. According to Intel, Optane memory is a new step in memory because it is an intelligent technology that gets to know the most common applications you use. Intel Optane Memory remembers these applications and stores them even when the system is turned off. Ultimately, this provides quick access to the data.
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This increases PC responsiveness and significantly reduces waiting time on Windows 10. But sometimes this technology can trigger some mistakes that can be very annoying.
Fix the Intel Optane Explorer Extension
- Execute programs and functions
- The easiest way is to open the execution dialog (win + R), type’Appwiz.cpl’ in the open text field and then click on the OK button.
- In the list of programs, look for the one called’Intel Optane Pinning Explorer Extensions’.
- Once you have found it, right click on it and select “Fix” from the context menu.
- Restart your computer as soon as the repair process is complete.
Uninstalling Intel Optane Pinning Explorer extensions
If the error persists, follow these steps to uninstall the software. This will not have a significant impact on the performance of your system. But you’ll get rid of the annoying Intel Optane Memory Pinning message.
- Click Start, type Apps and Features in the search bar and select Apps and Features.
- If you find “Intel Optane Pinning Explorer Extensions”, click on it.
- Select Uninstall
- Restart your computer
Install the latest drivers for Intel Rapid Storage Technology.
Finally, you can download and install the latest Intel Rapid Storage Technology drivers on your system and see if this solves your problem. Click on this link and download the SetupRST.exe file on the left. After downloading the file, run it and follow the instructions to complete the installation. Then reboot your system and check that your problem is solved.
https://www.dell.com/community/XPS/Intel-Optane-memory-Pinning-error/td-p/7341264
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