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If you’re experiencing the “we couldn’t find wireless devices on this PC” error on Windows 10, there are several steps you can take to resolve the issue. This error can be caused by various factors including outdated, corrupted, or missing drivers, network adapter issues, outdated Windows version, Wi-Fi frequency problems, or power management misconfigurations.
1. Run Network Adapter Troubleshooter
To address the “we couldn’t find wireless devices on this PC” error, the first step is to run the Network Adapter Troubleshooter. This built-in utility in Windows can often resolve issues related to network adapters.
- Open Settings by pressing the Windows key + I.
- Navigate to Update & Security > Troubleshoot > Additional troubleshooters.
- Find and select Network Adapter from the list of troubleshooters.
- Click Run the troubleshooter and follow the on-screen instructions.
- After completing the process, reboot your computer and check if the wireless connection issue is resolved.
2. Update Network Drivers
Outdated or incorrect network drivers can cause issues with wireless connections. Updating these drivers can help resolve connectivity problems.
- Right-click the Start menu and choose Device Manager.
- In Device Manager, expand the Network adapters section.
- Right-click on your wireless network adapter and select Update driver.
- In the update window, choose Search automatically for updated driver software.
- Follow the on-screen instructions to complete the update process.
- Once the update is complete, restart your computer to apply the changes.
3. Reinstall Network Drivers
If updating the drivers doesn’t solve the problem, you may need to reinstall them. This can resolve issues caused by corrupt or improperly installed drivers.
- Open Device Manager as described in the previous section.
- Locate your wireless network adapter under Network adapters.
- Right-click on the adapter and select Uninstall device.
- Confirm any prompts to uninstall the driver.
- After the uninstallation is complete, restart your computer.
- Upon reboot, Windows should automatically reinstall the driver. If it doesn’t, you may need to manually reinstall the driver using the manufacturer’s website or a driver installation CD.
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4. Change Power Management Options
Adjusting the power management settings for your Wi-Fi adapter can help resolve connectivity issues, as sometimes the system may turn off the device to save power, leading to network problems.
- Open Device Manager from the Start menu or by right-clicking the Windows icon.
- Expand the Network adapters section.
- Right-click your Wi-Fi adapter and select Properties.
- Go to the Power Management tab.
- Uncheck the option that says “Allow the computer to turn off this device to save power”.
- Click OK to save changes and exit.
5. Reset Network Adapter
A network reset can resolve issues by reinstalling network adapters and resetting networking components to their default settings.
- Go to Settings by pressing the Windows key + I.
- Navigate to Network & Internet > Status.
- Scroll down to find and click on Network reset.
- Click Reset now and confirm the action.
- Your PC will restart, and network settings will be reset to their default values.
6. Reset Winsock Catalog and TCP/IP Settings
Resetting the Winsock Catalog and TCP/IP settings can resolve network issues related to corrupted network stack configurations.
- Press Windows key + R to open the Run dialog.
- Type cmd and then press Ctrl + Shift + Enter to open Command Prompt as an administrator.
- Type netsh winsock reset and press Enter.
- Next, type netsh int ip reset resetlog.txt and press Enter.
- Restart your computer for the changes to take effect.
7. Check for Windows Updates
Ensuring your Windows is up to date is crucial as updates often include fixes for common bugs and issues, including network-related problems.
- Press the Windows key + I to open Settings.
- Go to Update & Security.
- Click on Windows Update and then Check for updates.
- If updates are available, download and install them.
- Restart your computer after the updates have been installed.
8. Disable Airplane Mode
Enabling Airplane Mode can disable wireless communication, including Wi-Fi. Make sure it’s turned off to restore Wi-Fi functionality.
- Press Windows + A on your keyboard to open Quick Settings.
- Look for Airplane mode in the menu and make sure it is disabled.
- Once Airplane mode is turned off, search for Wi-Fi networks as usual.
9. Uninstall Recent Windows Updates
If the issue began after a recent Windows update, the update might be causing the problem. Consider uninstalling it to see if that resolves the issue.
- Open Settings and navigate to Update & Security > Windows Update.
- Go to Update history and then click on Uninstall updates.
- Select the most recent update and click Uninstall.
- After uninstalling, restart your computer and check if the Wi-Fi issue persists.
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