What Is DSAPI or dsapi.exe? Should I Delete It?

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The Task Manager displays all programs and services running on the operating system. One of these programs is DSAPI.exe; the”.exe” at the end of the program indicates that it is an executable file that may have been executed automatically at startup. Many executable files are known to damage and harm your computer, so this article will inform you about the executable dsapi.exe and tell you if it is safe to disable or uninstall it.

What is DSAPI?

Dell SupportAssist is pre-installed software on all Dell PCs and can also be installed manually. According to Dell, this software was introduced to help troubleshoot Dell devices. SupportAssist is only available for Dell devices running on the Windows operating system. SupportAssist can access very sensitive information located on the hardware. The SupportAssist components that can access this data have been developed by PC Doctor.

This software receives system-level authorizations to identify and resolve hardware and software problems. SupportAssist would be an attractive target for an attacker because it is identified by Microsoft as a “signed” service. SafeBreach has discovered a vulnerability in this application.

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Problems related to DSAPI.exe

There are many reports of users having problems with the executable. Such a report indicates that the service disrupted some background tasks and caused the computer to run slowly. In some cases, it has also been discovered that some Trojans or malware may disguise themselves under their name and receive personal information from the computer.

This report has indeed been supported by many users and evidence. However, there are some ways to determine if it is actually malware or the normal service of Del Hardware Support. First of all, it is recommended to check the access path where the service is located. If it is in the System 32 folder or any other folder in the Windows folder, it may be malware or a virus.

The other way to check if the executable has been taken over by a Trojan horse is to check if it consumes unusual amounts of resources. Normally, the normal/secure version of the service consumes few resources, less than “1%” of RAM and CPU. If the service uses more than “10%” of the resources, it may be a virus disguised as “dsapi.exe”.


Dell SupportAssist is pre-installed software on most Dell PCs. The software proactively checks the status of the system’s hardware and software.

These health checks may require high level privileges. To perform actions requiring high privileges, a signed driver is installed in addition to several services running on the system.

The problem in SupportAssist could have allowed hackers to take control of a machine and read the stored physical memory, according to SafeBreach, which discovered the vulnerability and reported it to Dell.


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