The mouse pointer or cursor disappears on Windows 10 or a surface device

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Open Control Panel > Mouse > Pointer Options. Disable hiding the pointer while typing and see if that solves the problem. Press any of these key combinations and see if a pointer appears – return Fn+F3, Fn+F5, Fn+F9, Fn+F11.

If you’re using a laptop, try pressing a key combination on your laptop keyboard that turns the mouse on and off. This is usually the Fn key plus F3, F5, F9, or F11 (this depends on the make of your laptop and you may need to check your laptop to find out manually).

Open Control Panel > Mouse > Pointer Options. Uncheck Hide pointer input while and see if that solves the problem. Run a virus scan on your software to rule out that this is caused by malware. Run the built-in hardware troubleshooter.


Owners of a Windows 10 computer or Surface Pro device may sometimes notice that their mouse pointer has disappeared. If you are faced with this problem, this article will show you how to find the cursor on the Windows 10 PC, Surface Pro or Surface Book, or simply surf with Chrome. It should be noted that it is not necessary to use a mouse on a surface, as the computer is equipped with a touch screen and supports the surface pen. Plus, there’s a touchpad, but most people will tell you that using a mouse is much better than all the other options combined, especially for real work.

The mouse pointer or cursor disappears under Windows 10

The mouse pointer or cursor disappears on Windows 10 or a surface device

If the mouse pointer or cursor disappears or is displayed incorrectly on your Windows 10 PC, you can press the CTRL key to display the pointer if you have already enabled the Show pointer position option if I press the Ctrl key.

Apart from that, here are some points you should consider:

  1. Make sure your mouse drivers and other pointing devices are up to date. If the update does not help, return the mouse driver via Device Manager.
  2. Make sure the mouse battery is OK. Unplug it, then reconnect it.
  3. Open Control Panel > Mice > Pointer Options. Deactivate Hide pointers during input and see if this solves the problem.
  4. Run the scan of your antivirus software to rule out the possibility that it is caused by malware.
  5. Start the integrated hardware troubleshooting.

Cause of the inability of the mouse to work on the surface

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When the surface pen is connected to the computer and operational, the mouse pointer becomes much smaller. However, there are times when the pen is not near the screen but the mouse pointer is still small. Don’t worry, there are several ways around this problem and we will deal with it now.

Have you paired multiple Bluetooth mice with the Surface Pro

Over the years, I have encountered a problem where when a computer has multiple Bluetooth mice connected, the probability of problems is quite high. Let’s be honest, Bluetooth is unreliable, so the best option to unlock those you don’t use.

When this is done, restart your computer and check that the mouse pointer works as you wish.

Surface Pro pasted in tablet mode

OK, so you may have disconnected the Tablet Mode option, but for some reason, the computer is still in this mode. The best option is to turn the tablet mode back on and off. If nothing changes, restart the unit.

Can household objects be the cause? 12)

Surface Pro 4 and Surface Pen can recognize each other due to an electromagnetic field. Now, in your home, there may be several tools that generate an electromagnetic field. If this is the case, then these tools are the main problem behind the debacle of your cursor.

To determine if an electrical device in your home is causing the problem, we recommend that you retest Surface Pro 4 outdoors or in another location that is not near an electromagnetic device.

Mouse pointer disappears on chrome

If mouse pointer disappears only when browsing the Internet with Google Chrome web browser, manually close all open Google Chrome processes in your Task Manager and restart Chrome. It might help you.

You can also disable hardware acceleration for Chrome and check this setting under Chrome Settings > Advanced > System Settings > Disable hardware acceleration. Then restart Chrome and check.

If nothing helps, you may need to boot your computer in the proper boot state and see if the problem persists. If so, then perhaps a program disturbs the normal function of the mouse. You must try to identify the probable cause.

See this message when the mouse pointer disappears and is replaced by the arrow keys.

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