How to Troubleshoot “Roku Error Code 014.40” Issue

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Roku is a multimedia streaming service that provides access to a wide range of entertainment content, such as movies, TV shows, web series, and more. For the most part, the service runs smoothly and uninterruptedly, but sometimes there are bugs.

One of these Roku errors is error code 014.40. If you encounter one of these errors, you will find solutions in this article. Let’s find out the causes and solutions for these errors.

What causes Roku error code 014.40?

  • Cache
  • Mac filtering
  • Invalid WiFi information

How to troubleshoot the Roku 014.40 error code?

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Turn off your devices

  1. Turn off all of your devices.
  2. Unplug your modem and router.
  3. Wait at least 1 minute before reconnecting them to the network.
  4. Connect to the Internet.
  5. Now turn on your devices.

Check your Wi-Fi information

  1. Press the Home button on your Roku remote control.
  2. Go to Settings.
  3. Select Network.
  4. Select Configure Connection.
  5. Press Wireless.
  6. Select your home network.
  7. Now verify that the WiFi password is correct.

Restart the Roku system

  1. Display the Settings menu.
  2. Click the System button.
  3. Select Power.
  4. Select Restart the system.
  5. To restart the Roku player, go to the Settings menu.
  6. Press System.
  7. Select System Restart.

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Frequently Asked Questions

These error codes can appear if you've entered the wrong password or if your router's restriction settings are enabled.

  1. Press the Home button.
  2. Select the Settings option.
  3. Select the Advanced System Settings option from the settings list.
  4. Select the Reset Network Connection option.
  5. Press the Reset Connection selection button to clear all network connection settings.

  1. Restart your Roku device.
  2. Restart the router.
  3. Make sure your WiFi connection information is correct.
  4. Make sure you are using MAC address filtering.
  5. Perform a reboot.
  6. Turn off network pings.
  7. Reset to factory settings.

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