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The Steam online portal allows you to buy games, play with friends, share screenshots and custom game assets, and share games. These features are available when you register and purchase a game on this service. To participate in a co-op or cooperative game, you need to add your friend to Steam.
Adding a friend is not difficult, but there can be some problems. Sometimes Steam cannot add friends and displays an error message: “Add Friend Error. The connection between you and this user has been blocked” or “Add Friend Error. Please try again.”
What causes the error when adding friends in Steam?
- Upper friend limit.
- The user is blocked.
- Faulty friend system.
- The account is limited.
How do I restore the Add Friend error on Steam?
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Check if the user is blocked
- Open your Steam profile.
- Click on the Manage Friends link on the right side.
- Click on the Blocked Users tab.
- Find a blocked user and click on it.
- Click More and select Delete all messages.
- Finally, click Yes, unlock them to unlock that user.
Using the flush config command
- Press Windows + R to open the Run dialog box.
- In the Run dialog box, type the command steam://flushconfig and press OK or Enter.
- Steam will then reset its settings and you’ll be able to add friends again.
Disable family sharing
- Launch Steam.
- Go to the Settings screen and open the Family tab.
- Select the Manage other PCs button and disable all PCs.
Lock and unlock the friend you want to add
- Just visit their profile, click “More” and select “Block all messages”.
- Then unblock them and try adding them again.
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Frequently Asked Questions
Why can't I add my friend to Steam?
You cannot send friendship requests to Steam until you have purchased a game or funded your Steam Wallet. New accounts are restricted until a small amount of money has been spent. If you want to add friends before you buy, you can ask your friends to send you an invitation link.
Is there a friend limit on Steam?
By default, your friend list is limited to 250 people, and with each level, you add 5 people - which means you get 50 slots per milestone (10, 20, etc.). When you connect your Facebook account, another 50 slots are added, bringing the base amount to 300.
Why can't I add friends to Steam after purchase?
Steam does not allow new accounts to add friends until users verify their identity by making a $5 purchase. This error is displayed as long as you don't buy anything from the store. The company uses this approach to prevent spamming or intruders from hacking the community.