How to Troubleshoot Cursor Freezes/Stuck on Windows 10

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The cursor and the PC have been going together for decades. When the cursor stops working, it can be incredibly frustrating. If you don’t have an external mouse handy, the only way to navigate your PC is to use keyboard shortcuts. A touch-screen device can improve the situation, but not having to navigate with a mouse pointer is often not intuitive.

This is a problem for which the classic “off and on” is unlikely to be effective. Instead, you need to find a way to reactivate the trackpad, which can very easily happen unintentionally.

On most laptops, this can be done in one way or another – with a special key, a combination of keys, or through the BIOS. In this article, we will look at some very effective solutions to this problem.

Why does the cursor hang in Windows 10?

If you have recently upgraded to Windows 10, you may have encountered a problem where your mouse freezes or gets stuck for a few minutes and so you can’t do anything. Sometimes the cursor stops for a few seconds and then goes back to normal, which is a very strange problem.

The main problem seems to be the drivers, which may have become incompatible after the update, as the drivers may have been replaced by an updated version of Windows, creating a conflict that causes the cursor to get stuck in Windows 10.

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Reinstall the mouse driver

If your mouse cursor is stuck, you can fix the problem by reinstalling the driver.

  1. Press the Windows + X keys to open the Win + X menu, and select Device Manager from the menu.
  2. Locate the mouse, right-click it and select “Uninstall Device”.
  3. When a confirmation message appears, click Uninstall.
  4. Your mouse will now be uninstalled. Use the keyboard keys to navigate to Action > Check Hardware Changes.
  5. If you can’t access this menu using the keyboard, simply restart your computer.
  6. Your mouse will then be recognized and you will be able to use it again without any problems.

Sometimes this problem can be caused by the mouse driver. Several users have reported that their mouse was recognized as a PS/2 mouse instead of a USB mouse, causing various problems.

Revert to the previous driver

  1. Open the Device Manager and find the problem device.
  2. Double-click the device to open its properties.
  3. When the Properties window opens, go to the Driver tab and click Reset Driver.

Sometimes cursor problems can occur because of new drivers. Depending on the user, this problem may occur if you recently updated the mouse or touchpad driver.

Disable the pointer accuracy enhancement feature

  1. Open the Control Panel and go to the Mouse section.
  2. Click the Pointer Options tab and disable the Pointer Accuracy Boost feature.
  3. Now click Apply and OK to save your changes.
  4. After disabling this feature, your mouse pointer problems should disappear.

From a hardware and device troubleshooter

  1. Open the Control Panel.
  2. Select the Troubleshooting option.
  3. The Troubleshooting window will appear. On the right side of the window on the left side, click on the Hardware and Sound option.
  4. Now click Next for Hardware and Devices in the Devices category on the left.
  5. The analysis will start and when it is finished, you need to left-click on Apply this fix.
  6. Close the open windows.
  7. Restart the device with Windows 8 or Windows 10 and check if the problem persists.



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Frequently Asked Questions

  1. Press the Esc key twice.
  2. Press the Ctrl, Alt, and Del keys simultaneously and select Run Task Manager in the menu that appears.
  3. If the methods described above don't help, turn off your computer by pressing the power button.

  1. On your keyboard, hold down the Fn key and press the touchpad key (or F7, F8, F9, F5, depending on the brand of laptop you are using).
  2. Move your mouse around and see if your mouse hangs on your laptop solved the problem.

First, find the key on your keyboard whose icon looks like a touchpad with a solid line. Press that key and see if the mouse pointer moves again. In most cases, to bring the cursor back to life, you need to hold down the Fn key and then press the appropriate function key.

There are many reasons why the mouse keeps freezing, such as inappropriate, corrupt, or outdated drivers, malware/virus, technical problems such as dead batteries, connection problems such as damaged or loose cable, corrupt Windows registry, etc. Tip: Sometimes Windows freezes and the mouse gets stuck.

Related posts:
  1. How to Repair Mouse Pointer Lags or Freezes on Windows PC
  2. The mouse pointer or cursor disappears on Windows 10 or a surface device
  3. The mouse pointer on Surface Pro 4 jumps everywhere? Try these corrections
  4. How to Hide Mouse Cursor and Pointer in Apps on Windows 10
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