How to Troubleshoot Amazon Error Code 9074 Issue



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In today’s article, we will identify some possible known causes that can cause Amazon Prime streaming video service error code 9074 and suggest possible solutions you can try to solve the problem as it relates to the aforementioned error code.

What causes the Amazon 9074 error code?

  • Technical difficulties.
  • Service failure.
  • Roku is in an error state.
  • Channel problems.
  • The device is in an error state.
  • Internet sharing.
  • VPN and proxy servers.

How do I fix Amazon error code 9074?

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Register your Roku media player to Amazon

  1. Open Amazon in your browser and sign in.
  2. Click Account to open Settings.
  3. Tap Manage Content and Devices to open a new page.
  4. Tap ‘Devices’ to open a list of devices connected to your Amazon account.
  5. Click Action with three dots for your Roku device.
  6. Select the Deregister option.
  7. Click the Deregister button again to confirm.
  8. Then open the Amazon channel on your Roku operating system.
  9. Open the Find & Menu using the star button on the Roku remote control.
  10. Select the Help and Settings menu option.
  11. Select the Disconnect option.
  12. Then select Exit again to confirm.
  13. Restart the Roku media player.
  14. Then register Roku with Amazon again and add the Amazon Prime Video channel.

Perform a reboot

  1. Turn off all devices properly, including your router and modem.
  2. Then unplug all devices and wait at least 30 seconds.
  3. Plugin the router and wait for it to reboot completely.
  4. Connect the modem and wait for it to completely restart.
  5. Now connect your TV and Roku devices and turn them on. Check if the error persists.

Reset the Amazon Prime Roku channel settings

  1. Open the channel menu in Roku.
  2. Select the Amazon Prime Video channel.
  3. Press the star button or the star button on the Roku remote to open the channel options.
  4. Select the Delete channel option.
  5. Select Delete again to confirm.
  6. Restart your Roku device.
  7. Then open the Roku channel store.
  8. Select the Amazon Prime Video channel. Then select the Add Channel option.
  9. You may then need to re-enter your login information for a new copy of the channel.



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Frequently Asked Questions

  1. Service failure.
  2. Internet sharing.
  3. Channel problems.
  4. Technical difficulties.
  5. VPN and proxy servers.
  6. Roku is in an error state.
  7. The device is in an error state.

  1. Turn off all devices, including the router and modem.
  2. Then unplug all devices and wait at least 30 seconds.
  3. Plugin the router and wait for it to completely reboot.
  4. Connect the modem and wait for it to completely restart.
  5. Now connect your TV and Roku devices and turn them on.
  6. Check if the error persists.

  1. Register your Roku media player to Amazon.
  2. Perform a power cycle.
  3. Reboot the Amazon Prime Roku channel.
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