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Many problems could be reported when Outlook does not open user load profiles. This simply means that when you open Microsoft Outlook “Load Profile” hangs and hangs. If this bothers you, this problem shouldn’t bother you anymore. In this article, we will share some possible tips and tricks you can use to solve the problem. So, if you find that Outlook keeps hanging in your workload profile, stick to this article and see what to do next. So, without further ado, let’s start exploring!
![](https://thewindowsbulletin.com/wp-content/uploads/2021/01/Repairing-Outlook-Stuck-on-Loading-Profile.jpg)
Let us know what you need to watch out for when Outlook doesn’t open the load profile, and you need to solve the problem.
End your processes with Task Manager and disable Outlook’s presence feature.
Microsoft always recommends that you shut down a process running in the background. You can do this through Task Manager and by disabling Outlook’s presence feature.
Steps for using Task Manager to kill processes:
![](https://thewindowsbulletin.com/wp-content/uploads/2019/11/Windows-Task-Manager.jpg)
Note. There are processes such as Wincap, Copernic, SearchProtocol / Host.exe, Skype for Business, Lync, etc. etc. that you need to fill in the Task Manager.
- Open the Task Manager.
- Find all the Office processes that are in the Processes tab.
- Then select the Office process, and then select End Task. Repeat this process for each of the Office processes listed.
Now you need to check if you have access to Outlook. If so, follow the steps below to disable the Outlook presence feature:
- Open Outlook and choose File >> Preferences >> People.
- In the Outlook preferences wizard, you need to uncheck the checkboxes if they are checked. Disable the following:
- Display online status next to the name.
- View user photos, if available.
Finally, you need to click OK and restart Outlook. If you encounter the “Outlook crashes when loading profile even in safe mode” problem, follow the method below.
Temporarily deactivate the connection
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Some attentive users have noticed that this unusual Outlook behavior is somehow related to their network. It seems that Outlook tried to connect to a particular online service at startup, but failed to do so. Thus, it causes it to terminate and the application can’t get beyond the download profile screen.
No one knows where the error is or if it’s a file corruption problem in the Outlook files. Either way, the first troubleshooting step is to disconnect the connection and start Outlook.
Simply disconnect the LAN cable or disconnect from the Wi-Fi and try running Outlook again. Remember, this is just a workaround, not a solution in and of itself. To permanently solve the problem, you will need to do the following steps.
Run Outlook as administrator and change the compatibility mode
Optimization is probably the biggest problem for third-party apps in Windows 10. The Microsoft Office suite is covered by updates provided through the Windows Update Center. However, sometimes that’s not enough.
![](https://thewindowsbulletin.com/wp-content/uploads/2021/01/Run-Outlook-as-admin-and-change-compatibility-mode.png)
If you have an older version of Microsoft Outlook, it’s likely to perform worse on Windows 10.
Fortunately, you can force the system to adapt to Outlook by using compatibility mode. It’s also recommended that you run Outlook as an administrator and check for improvements. This should help you get rid of your profile screen hangs.
Follow the steps below to optimize Outlook compatibility features:
- Right-click the Outlook shortcut and open Properties.
- Open the Compatibility tab.
- Select the Run this program in compatibility mode for check box.
- From the drop-down list, select Windows 7.
- Now select the Run this program as administrator check box.
- Click OK and try running Outlook again.
The situation when Outlook does not open the workload profile can be a headache and require certain actions that should be taken seriously. If you want to do a good job, we mentioned some solutions above. However, among some good solutions, we recommend Stellar Outlook Repair to solve the problem because it is the most reliable method on the market. We hope you are relieved and wish to hear from you now. Let us know if this article helped you and now you have no more problems. Leave us a comment below and let us know what you think.
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