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If you see Netflix error code NW-3-6, it means that a network error has occurred and you cannot access the TV shows and movies you want to watch. In this article, you will learn what causes this error code and how to fix it.
What causes error code NW-3-6?
- Sometimes the error occurs on the Netflix side when the servers are down.
- It could be a configuration problem with your Internet service provider, which has blocked Netflix.
- If you are using a virtual private network (VPN) to use Netflix and an error occurs related to your Internet connection.
How to resolve the NW-3-6 error code?
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Using a wired network
- Turn off the streaming device and unplug it to completely disconnect it from the network.
- Then connect the device directly to the router/modem using an Ethernet cable.
- Then unplug the router/modem for at least 30 seconds.
- Then reconnect the router and wait for the indicators to turn on completely.
- Finally, power the streaming device back on and try to stream Netflix.
Reboot the device
- Turn off the device and unplug it from the power source to fully discharge it.
- Then wait for 1 minute (be patient).
- After 1 minute, reconnect the device and turn it back on.
Clear the cache and restart Netflix & VPN
- Stop the VPN service and clear the cache.
- Then quit the Netflix app and clear its cache.
- Then start the Netflix app and check that it’s working.
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Frequently Asked Questions
How do I fix a Netflix server error?
- Turn off your device.
- Unplug the modem and router and wait 30 seconds.
- Reconnect the modem and wait until the new lights come on.
- Connect the router and wait until the new lights start flashing.
- Turn the device back on and try using Netflix again.
What is causing the NW-3-6 error code?
- Sometimes the error occurs on the Netflix side when the servers are down.
- It could be a configuration problem with your Internet service provider, which has blocked Netflix.
- If you are using a virtual private network (VPN) to use Netflix and an error occurs related to your Internet connection.
How to solve the NW-3-6 error message?
- Turn off the streaming device and unplug it to completely disconnect it from the network.
- Then connect the device directly to the router/modem using an Ethernet cable.
- Then unplug the router/modem for at least 30 seconds.
- Then reconnect the router and wait for the indicators to turn on completely.
- Finally, turn the streaming device back on and try streaming Netflix.