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Some Windows users encounter a 79 or 79.00FE service error when trying to run a print job on their HP (Hewlett Packard) printer. This problem was confirmed on several macOS iterations and its appearance in Windows 7, Windows 8.1 and Windows 10.
After examining this particular problem, it turns out that this problem can occur for various documented reasons. Here is a brief list of possible culprits:
- Error in the print queue
- Firmware Error
- Outdated printer firmware
- The main problem with the equipment
Run the built-in printer troubleshooter
Before trying any of the following fixes, it is recommended that you run the Troubleshooting Tool to make sure that the problem is not related to how your Windows 10 computer puts jobs into print.
This error is common in Windows 10 and has been confirmed by several affected users who have already encountered error code 79 when printing from HP.
- Open the “Run” dialog box by pressing the Windows + R keys. Then type “ms-settings: Troubleshoot” in the text box and press Enter to open the Troubleshoot tab in the Windows 10 Settings application.
- On the Troubleshooting tab, move to the right and scroll down to the Getting Started section. Then click “Printer” in the pop-up menu that appears and click “Troubleshooting”.
- After starting this utility, patiently wait until the first scan is complete and see if any fixes are recommended. When a viable recovery strategy is found, click Apply this update and wait until the process completes.
- Once you have successfully applied the recommended recovery strategy, reboot your computer and see if the problem is solved.
Perform the following steps to correct the HP 79 printer error code.
- Disconnect all cables from the printer. Wait for 5 seconds. Now just plug in the power cord and find the error message.
- Unplug the power cord and plug the printer into another electrical outlet. Now check to see if the error message continues to appear. However, when testing the device, avoid using extension cords, overvoltage protection devices, etc.
- Turn off the printer by placing a power switch or a switch on the bottom of the printer. Press and hold the power button and wait for 15 seconds. Now turn on the printer and try to print a document.
- If the problem persists and you still receive the same error message, this indicates a print job problem. It is recommended that you divide the printed document into smaller parts before printing.
- Check the cartridge in the printer and make sure that the toner cartridge is not empty to avoid problems.
- You can try to uninstall the printer driver from your computer and reinstall the updated driver from the manufacturer’s website.
Turn the printer off and then back on.
- Turn off the printer, wait at least 30 seconds, then turn on the printer and wait for the printer to initialize.
- If you are using a surge protector, remove it and plug the printer directly into an electrical outlet. Turn on the printer.
- If the message does not disappear, unplug all power or USB cables, then turn the device off and on again. When the printer is ready again, check the firmware version and update it if a newer version is available.
Reinstall the DIMM
If you have just installed a DIMM memory module in your HP printer, here are a few steps you can take to solve the problem:
- The first thing to do is to turn off the printer.
- Then remove the DIMM
- Re-install the DIMM to make sure it is properly inserted into the printer.
- Turn on your HP printer
If the problem with error 79 persists, follow these steps:
- Delete all installed DIMMS modules
- Check your HP printer again
- If printing works correctly, install the DIMM module supported by your printer.
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