How to Fix Fitbit not Syncing

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Fitness trackers are extremely useful in our daily lives. They can track the number of steps we take, heart rate, quality of sleep, number of calories burned, and they can even help to distract users from serious problems such as cardiovascular disease. But what happens when your fitness monitoring device stops working? This happens more often than you might think, especially considering how often fitness trackers are used on a daily basis.

If you own a Fitbit device, and I’m sure many of you do, you may have had one or two problems during the lifetime of your device. If you are having problems syncing your Fitbit, we are here to help.

What is Syncing?

Synchronization is the transfer of data from your Fitbit tracker to your Fitbit application. It is done via a Bluetooth connection and keeps your phone’s dashboard up to date with all your daily statistics.

Sync also allows you to transfer data to your Fitbit tracker, such as newly set alarms, so that your tracker and your Fitbit application are always on the same wavelength.

How often does Fitbit app sync?

Every time you open the Fitbit application, it will sync. You can also check the “All day sync” option to have your tracker sync with the Fitbit app regularly throughout the day. Note: The “All day sync” option may cause your phone and tracker battery to deplete faster.

Pair your Fitbit to your Phone Again

I would like to suggest some troubleshooting measures that work regularly in situations like this. Please try the following:

  • Go to the Bluetooth settings on your mobile device.
  • Find your Fitbit in the list of paired devices and remove it.
  • Once removed, restart your mobile device.
  • Go to the Fitbit application, then go to the Account tab.
  • Select the “Configure Device” option and follow the steps to pair your Fitbit with your account again.
  • Once the installation process is complete, your Fitbit should re-synchronize regularly.

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Force Manual Sync

Sometimes you may need to run the Fitbit application a little to start syncing even though it has already been opened. To force a sync, touch the membership card icon, then touch the name of your Fitbit tracker, and then touch Sync Now.

Update your Fitbit App

If your application is not up to date, your device may have problems connecting to your tracker. Applications can be updated from the App Store on your iOS, Android, and Windows device.

Enable Always Connected and All-Day Sync Options

Your Fitbit application is synchronized with your Fitbit device at regular intervals. If you are unable to synchronize your Fitbit data, enabling the “Always On Connection” and “All Day Sync” options may increase the stability and frequency of the connection, which solves the synchronization problem. However, these options have a significant impact on the battery life of your device and phone.

  • Open the Fitbit application on your phone.
  • Then click Account in the top right corner of the screen.
  • Then click on the name of your Fitbit device.
  • Now find and activate “Always On”.
  • Next, find and activate “Sync All Day”.
  • Now check that the sync function is working normally.


Fitbit is one of the applications concerned by the iOS 13 upgrade. If you have synchronization or notification problems on your device, use the instructions above to quickly resolve your issues.

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