How To Fix: Error 0x800CCC92 for Windows Live Mail

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The 0x800cccc92 is a Microsoft Outlook error. The error limits your ability to send and receive emails to your Outlook email address. This error is very similar to the Outlook error codes 0x800cc90 and 0x800ccc91.


The error message 0x800ccc92 is often displayed as:

‘Receiving reported error (0x800ccc92): Your email server rejected your login.’

This error is quite common and is observed by many Microsoft Outlook users. It is recommended to correct this error immediately, because not only can you not send and receive emails via Outlook, but the data in your Outlook becomes inaccessible and unreadable and sometimes Outlook starts to freeze unexpectedly.

Cause of error 0x800CCC92 in Outlook:

  • Incorrect username and password
  • Corrupted Outlook PST data file
  • Outlook has been assigned incorrect settings when configuring the account.
  • Oversized PST file
  • Regular failure of the POP3 and SMTP protocols of the server.
  • Incorrect synchronization between Outlook and the server
  • Outlook emails affected by viruses

If you continue to receive this error, test your username and password by logging into the DNI webmail page with your email address and password. If you cannot login to the DNI webmail page, there is a problem with your username and/or password!

Fixing Outlook Express Error 800ccc92:

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Keep the size of the Outlook data file

outlook account settings

An oversized PST file becomes one of the main causes of error in Microsoft Outlook and the Outlook 0x800CCC92 error is one of them. To not only protect the Outlook data file from errors, reducing or compressing the size of the Outlook PST file helps to optimize Outlook’s performance in terms of work, indexing, etc. Therefore, always use the specified Microsoft Outlook manual methods to minimize the oversized PST file:

  • Archive
  • Compact
  • Split
  • Truncation Tool

Clean the mailbox if the size of the PST file is too large.

Clean Windows Live mailbox

If the PST file exceeds its limit size, you may encounter a number of new problems. This causes the error 0x800CCC92 to be received. Optimizing the PST file not only prevents this error from happening again, but also improves the overall performance of the application. To optimize Microsoft Outlook, do the following:

Configuring automatic archiving in Outlook 2013

Open your Outlook >> click on File >> click on Options
In the Outlook Options box, click the Advanced box.
Under AutoArchive, click on the Automatic Archiving Settings button.
Set the option Run automatic archiving all equal to the value 14 days.
Leave the entire field selected as shown in the screenshot below, then click OK.

Reset or update a new password for your Outlook account

outlook account

Check the Outlook settings and make sure that the POP3 or SMTP credentials, password and all basic server information are filled in correctly or not.
If you still get the Outlook 0x800ccc92 error, your password may have been changed. Log in to the web account with the details and if it is correct, simply use the same login information, otherwise reset a new password for Microsoft Outlook after making changes to your webmail account.
Follow the specified path to reset your Outlook account password:
File >> About >> Account settings >> Select Email address >> Edit >> Update new password

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