Fixing error code 014.30 on Roku

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Having problems with error code 014.30 on your Roku device? This error usually occurs due to a poor Internet connection or no connection at all when trying to stream your transmissions. However, it can also occur if you entered the wrong username or password to log in to your Roku account.

If you’ve already made sure that you entered the correct login information, you can follow some simple methods to fix Roku error code 014.30 without any problems.

What causes the Roku 014.30 error code

The error usually appears as a purple box that takes up most of the screen. Below is a common message that appears:

Unable to connect to the wireless network. Check the following:
Is your password entered correctly (passwords are case sensitive)?
Does your router block unknown MAC addresses? If so, add the MAC address…
Error code: 014.30

This error may occur when trying to start a streaming session on your Roku device or during a streaming session. This occurs when the internet signal is too weak for the device to work properly or when there is no internet.

How to fix the error code 014.30 on your Roku

Reset your TV to factory settings

If your TV’s software is affected, we’ll reset it to factory settings. This will fix any software issues and restore your TV to its factory default settings. Make a note of important settings that you have changed or save important data.

1. Press the Home button to open the Home screen.
2. Scroll through the list and select “Settings.
3. Use the right arrow buttons to navigate to “Right” and select “System.
4. Press the ‘Right arrow’ button again and select Advanced System Settings.
5. Press the right arrow button again and select “Factory settings”.
6. Press the button again and select the “Reset All to Factory Defaults” option.
7. To continue, enter the code shown on the screen and press “OK”.
8. This will reset all settings and configurations to factory defaults.
9. Once the reset is complete, turn on your TV and connect it to your wireless network.
10. Enter the SSID and password to confirm the connection after selecting the network name.
11. Check to see if the disconnection problem persists.

Switch the device on and off 

Because the router may have accumulated a corrupt DNS cache that prevents devices from connecting to a particular service, we disconnect both the router and the TV. To do this:

1. Unplug the router and the TV.
2. Press and hold the “Power” buttons on these devices for at least 20 seconds to discharge the current stored in the capacitors.
3. Reconnect the units and turn them on again.
4. Wait for access to be granted and check if the problem persists.

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Frequently Asked Questions

Carter Blakefield