Fix: The exception unknown software exception (0xc06d007e) occurred in the application

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The Unknown Exception 0xc06d007e error is the hexadecimal format of the error caused. This is the common error code format used by Windows and other Windows compatible software and driver vendors. The error Software Unknown Exception 0xc06d007e can be caused by damaged Windows system files.

The Windows error with code 0xC06D007E is mainly caused by incorrect settings for the program you want to use. In most cases, an update of the software will display the error message on your screen. The problem can also be caused by serious problems within the registry. You must identify the cause of the problem in order to correct the error – this can be done with the steps described below.

Setting another “DWORD” for the defective software

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To solve problems with the problematic software, you can manually make another “DWORD” setting by going to the registry. Here’s how to do it:

  1. Click Start > Run, type “regedit” in the box that appears, then click OK or press ENTER.
  2. Navigate to “HKEY_LOCAL_MACHINE\SOFTWARE\Citrix\CtxHook\” on the left side of the record.
  3. AppInit_Dlls\Multiple Monitor Hook.”
  4. Right-click the free space in the right pane, then click New > Word Value.
  5. Enter the name of the executable file of the defective software for the name of the Word value that has just been added. For example, if you use Dreamweaver as a program, give the Word value a name “dreamweaver.exe”.
  6. Enter a value of “0” for the Password and close the registry.
  7. Restart your PC for the changes to take effect.

Troubleshooting in the Clean Boot state

A clean boot helps users solve various problems with the Windows device driver. Therefore, if you have recently upgraded your PC to a newer version and have very old device drivers, perform a Clen boot and try to solve the problem manually.

Running a system restore process

system restore1

  1. Save everything.
  2. Save all files and close all open programs before System Restore restarts your computer.
  3. From the Start button menu, select Restore All Programs→Accessories→System Tools→System.
  4. The System Restore main window appears.
  5. Select the option Reset workstation to an earlier date.
  6. Click on the Next button.
  7. Choose a restoration point from the soft thing, similar to a calendar.
  8. The most recent date is selected by default, use it unless you have already tried it and encountered problems.
  9. Click on the Next button.
  10. Read the warning.
  11. The text warning appears in red. Anyway, you’re ready to go.
  12. Click on the Next button.

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