Cancel Your Nintendo Switch Online Subscription

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Nintendo’s online service, Nintendo Switch Online, can increase the enjoyment of the Nintendo Switch system. For example, it enables Nintendo Switch Online multiplayer games and also unlocks a huge library of NES video games for subscribers to play freely.

However, this Nintendo Switch subscription service is not for everyone, and you can cancel it and return to a free Nintendo account.

Everything you need to know about cancelling your Nintendo Switch online membership and what happens when you do so can be found here.

Can I get a refund from Nintendo Switch Online?

Nintendo does not offer a refund for cancelling a Nintendo Switch Online subscription as it is not possible to cancel a subscription immediately. Instead, the automatic renewal of a subscription will be deactivated and you will receive full access to the service until its expiry date.

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It may be possible to get a refund for a Nintendo Switch Online membership gift voucher, but only if you have not redeemed it, if you have not disclosed the code, if you have the receipt and if the shop where you received it accepts the return of the gift voucher.

Cancelling in a web browser

Deactivating automatic renewal of your subscription is easy, especially since you have paid in advance for all your time. Access in any web browser and log in with your email address/username and password. On your account page, click on “Shopping Menu” in the left menu. This will open a new tab in your browser.

On the “Purchase Menu” page, scroll down and click on “Nintendo Switch Online”. On this page, you can view various details about your subscription and automatic renewal status, as well as a large red button on the right.

Click on “Disable automatic renewal”, then confirm your decision by clicking “Disable” in the small pop-up window. You will receive a confirmation e-mail from Nintendo and you can continue to use Nintendo Switch Online Services until the “Expiration Date” shown on this page.

Cancelling from your Switch Console

  • Launch the Nintendo eShop on your system.
  • You will find Nintendo Switch Online in the side area of the eshop.
  • Select your subscriptions to view details of your Nintendo Switch Online subscription.
  • Find the option to disable automatic renewal. To cancel, you must do so up to 48 hours before the end of the current trial or billing period to avoid being billed for another month or year.


And that’s it. You should see a message read aloud: “Auto-renewal has been disabled”. At the end of the current payment cycle, your subscription to Nintendo Switch Online ends.

However, keep in mind that as long as you are a Switch Online subscriber, all your stored game data will be saved in the cloud. If you cancel your subscription, you will have 180 days to renew it – otherwise this data will be deleted and you will only have the data from your Switch, SD Card or external hard drive.

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