How to Repair Netflix Error Code NW-4-7 in PS4 and Xbox One Consoles

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Netflix error code NW-4-7, sometimes referred to as NW-47 and NW 47, is a message that appears to users accessing Netflix on several devices. This error code has been known to appear in the Netflix app on the PlayStation 4 and Xbox One gaming consoles.

What causes Netflix error NW-4-7?

• One of the most common causes of this error is improper data caching.
• In some cases, a network inconsistency caused by your router or modem may contribute to this problem.
• In some circumstances, your console may also cause a “Netflix NW-4-7 error” due to an incorrect default DNS.

How to resolve the Netflix NW-4-7 error?

Restart your home network

1. Turn off the TV and disconnect it from the power source.
2. Turn off and unplug the modem and Wi-Fi router.
3. Leave the devices in standby mode for one to two minutes.
4. Connect the modem and wait until the LEDs stop flashing.
5. Turn on the Smart TV and connect it to the network.
6. Connect to Netflix and check for enhancements.

Perform a reboot

1. Turn off the Smart TV, game console, or streaming devices like Roku TV.
2. Unplug the TV for at least 1 minute.
3. Unplug the HDMI cable if the TV is connected to a streaming device.
4. Leave the devices idle for a few minutes.
5. Reconnect the TV and connect HDMI devices if necessary.
6. Turn on the TV and try Netflix again.

Updating the Netflix app

1. Open the Google Play store.
2. Find the Netflix app and open it.
3. Click Update to download and install updates.
4. Restart the app after installation and check for improvements.

Use Google DNS

Xbox One

1. Press the Xbox button on your controller. A menu will open and you should select All Settings.
2. Under Settings, select the Networks option and click the Advanced Settings option.
3. Then in the Change Settings menu, enter the address 8.8.8.8 in the Primary IPv4 DNS field.
4. For secondary DNS, use 8.8.4.4.
5. You can use an IPv6 DNS address in the same way. To do this, use the following: Primary DNS – 208.67.222.222 and Secondary DNS – 208.67.220.220.
6. Save these settings and restart your Xbox.

PS4

1. In the PS4 main menu, go to Settings.
2. Go to the Network menu and select Internet Connection Setup.
3. Then select the type of Internet connection you’re currently using. If it is a wired connection, select LAN, if it is a wireless connection, select the WiFi option.
4. From the menu, select the Custom option and set your IP address to Automatic.
5. Under the DHCP hostname, select the Do Not Specify option.
6. Then set the DNS settings to Manual and enter 8.8.8.8 in the Primary DNS field.
7. Under Secondary DNS, use 8.8.4.4.
8. The above settings are for IPv4. If you want to use IPv6 instead enter 208.67.222.222 as Primary DNS and 208.67.220.220 as Secondary DNS.
9. Save these settings and restart the PS4.

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Carter Blakefield