How to troubleshoot Wifi issues on Windows

If you are facing connection issues on your WiFi connection then this tutorial helps you to troubleshoot the wireless connectivity issues. Prior to this you need to find out the root cause for your connectivity issues. If you have another PC then test the WiFi connection to check whether the issue is with connection or PC. If other computer is also facing the issue then check with your ISP for any issues from their side. If not there follow this tutorial for troubleshooting the Wifi issue on the Windows Operating System.

How to troubleshoot Wifi issues on Windows

1. Reboot wireless router

Reboot the wireless router is very simple method but effective in most of the cases. Switch off the wireless router for 60 seconds and turn it on again and try connecting to the Wifi network.

2. Diagnostic repair

  • Go to Control Panel > Network and Internet > Network and sharing center and click on Change adapter settings.
  • In the next window right click on Wireless Network Adapter option and click on Diagnose option.


  • This will launch diagnostic repair and might resolve the issue.

3. Delete and add Wireless network

  • Go to the Network and sharing center window and click on Manage wireless networks.
  • Right click on wireless network and select Remove network from dropdown.


  • Now come back to Network and sharing center and then click on Connect to a network option and select the network from the list.

4. Alter power management profile

If you face wifi connectivity issues after resuming from the Hibernate or sleep mode, adjust your power management profile to tune the Wireless adapter settings to the maximum performance.

  • Go to Control Panel > Hardware and Sound > Power options > Change plan settings.
  • In the next window click on Change advanced power settings.


  • Scroll down to the Wireless Adapter settings and change both configurations to the Maximum performance and click on OK.

5. Check settings on WiFi router

  • Go to the Network and Sharing center and click on Change Adapter Settings. Right click on the network device which you would like to connect to internet and click on status. This will brings up Wireless Network Connection Settings dialog box and click on Details.
  • This will open Network Connection details dialog box and not IPV4 default address.
  • Open web browser and paste this IPv4 address in address bar.
  • This will open wireless router login page asking you to enter User Name and Password.
  • Browse through all settings and check the router is set to broadcast it’s SSID and make sure that you are connected to correct wireless network.
  • If you are trying to use the WPA or WPA2 encryption, make sure that both your wifi router and network adapter will support this protocol. If you are facing issues when trying WPA or WPA2 then use WEP instead of them if you can connect.
  • Once you reviewed wireless router settings and made the changes log out of router admin page. Now restart the Wifi router again for the changes to take effect.

6. Update or reinstall Network adaptor driver

  • Search for Device Manager in the search bar and click on Device manager to open.
  • Now go to the Network adaptors and right click on Wireless network device and click Uninstall and click on OK in the popup window.
  • Get out of the Device manager and restart your PC.
  • After restarting a message will pop up saying new hardware has been found and installed. A pop up window will appear with one or more wireless networks detected, click here for more options message.
  • Available wireless networks window lists all the networks in the range. Select the desired access point to connect and test trying to access the internet.

You may also like...