How to fix Bluetooth devices not showing or connecting in Windows 8.1

Bluetooth issues are most common issues we will face in Windows 8.1. If you are facing the Bluetooth issue on your Windows 8.1 device then this post will help you to resolve the issue. Bluetooth connectivity issue can be related to the Bluetooth mouse, headphones, keyboard that are already paired but not able to connect. This happens in cases like when you upgrade Windows 8 to Windows 8.1. In such cases we recommend to check for the error that is displayed. If you find a message on the computer screen, then verify the status of the Bluetooth devices in the devices manager list and it needs to enabled. Then,

How to fix Bluetooth devices not showing or connecting in Windows 8.1

1. Run hardware and device troubleshooter

Run the in-built Hardware Troubleshooter to scan the issues and make sure that any new device connected to the PC are installed correctly or not.

  • Press Win+W keys and this will open a search box on the right side. Type Troubleshooter in the search box and press Enter.
  • From the options click on Hardware and sound and run hardware and device troubleshooter.

2. Restart Bluetooth support service

If you want to check related services are started and running smoothly, then press Win+R keys to launch RUN dialog box and type services.msc and then right click on the Bluetooth support service and select Restart option from the menu. Now right click on the Bluetooth support service and then select properties and set the startup type to Automatic.

Bluetooth-Support-service

3. Enable Bluetooth Audio Service

Check whether the Bluetooth speaker settings given below are enabled by default or not. If not, then enable it and check whether the issue is solved or not. Now follow the below steps to enable the Bluetooth Audio Service.

  • Press Win+X keys to open Power User menu and from the list click on Control Panel and then select Devices and Printers.
  • Here search for the Bluetooth speaker device and then right click on it. Then click on the Properties option and navigate to the Services tab.
  • Select Hands free telephony and Remote Control options and then click on Apply.

4. Update Bluetooth device driver

  • Press Win+R keys to launch RUN dialog box and type devmgmt.msc to launch Device manager and expand Bluetooth.
  • Now click on properties and then on Driver tab.
  • Now click on update drivers button from the options.
  • Finally click on OK button to save the changes.

That’s it, this may help you to fix the Bluetooth devices issues.

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